Comcast announced it is increasing the speeds of its Xfinity Internet service packages for millions of video and internet customers, including the company’s Twin Cities region service area.
Speed increases will vary based on the Xfinity Internet customers’ current speed subscriptions. Those receiving the speed boost will benefit from an increase of 30 to 40 percent in their download speeds; in some cases, speeds will be more than doubled. Existing Xfinity Internet and X1 video customers subscribing to certain packages can expect to experience enhanced speeds this month.
Performance Plus / Saver, Double, Triple or Quadruple Play
- Increasing from 60 Mbps to 130 Mbps
Performance Pro / Starter, Triple Play
- Increasing from 150 Mbps to 250 Mbps
Blast! Pro / Preferred and Premier, Triple Play
- Increasing from 250 Mbps to 400 Mbps
Blast! Pro / Preferred and Premier, Quadruple Play
- Increasing from 250 Mbps to 1 Gbps (1-gigabit)
“These increases demonstrate our commitment to delivering unparalleled service to our customers, now featuring more speed than ever before,” said J.D. Keller, regional vice president, Comcast Twin Cities Region. “We’re laser-focused on providing an exceptional customer experience by offering great value, making our products easy to use, and delivering the latest technology. We continue to bring the fastest speeds to the most homes across the Twin Cities, including 1-gigabit internet, available to all homes and businesses in our service area.”
To get the increased speeds, most customers will simply need to re-start their modems when notified that the new speed is available. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Those who own their own modems and need to upgrade them to receive the increased speeds will need to purchase a new one or can lease a new modem from Comcast.
Customers who lease modems from Comcast can upgrade their modem for no additional charge. Upgraded modems come with the xFi application suite, which allows for better visibility and control of customers’ home WiFi networks.
In addition to increasing internet speeds, Comcast continues to offer the fastest in-home WiFi gateway, and most Xfinity Internet customers can enjoy complimentary access to more than 19 million Xfinity WiFi hotspots nationwide by selecting “xfinitywifi” from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on https://comca.st/2I3Lovn.
Comcast has invested billions of dollars in its network, locally and nationally, to meet consumer demand, and it has now increased speeds 17 times in the last 17 years, delivering speeds in most of the Twin Cities area from 15 Mbps up to 2 Gbps for residential customers and up to 10 Gbps for business customers.
Offering the nation’s largest and most comprehensive broadband adoption program, Comcast’s Internet Essentials provides low-cost broadband service for $9.95 a month, digital literacy training and discounted computers for low-income Americans. For more, go to https://www.internetessentials.com/.