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Interior of an Xfinity store.

Comcast to Open New Olathe Xfinity Store

1 year ago

Comcast announces the opening of its newest Kansas City area Xfinity Store in Olathe, Kansas. The store is planned to open on Thursday, Nov. 14 at 9 a.m. The Xfinity Store is located in the popular Olathe Station center, this interactive retail and product demonstration showroom is designed entirely around the customer experience, providing an opportunity to explore and interact directly with the latest Xfinity products and services.

The Olathe Xfinity Store is the latest opening from Comcast, which has been transforming its retail centers across the country to provide a more interactive and convenient customer experience. Visitors can come to the store to experience the latest products and technologies, pay their Xfinity bill, return and exchange equipment, and more. The Olathe Xfinity Store is the second updated retail design in the Kansas City area, joining with the company’s original location near the Independence Mall in Independence, Missouri.

“We’re excited to be opening our newest Xfinity Store in Olathe,” said J.D. Keller, regional senior vice president, Comcast. “These state-of-the-art stores are all about providing the best possible service to our customers, as well as giving all consumers a chance to explore our Xfinity products and services firsthand and check out our latest technology in an interactive environment.”

“Comcast is an important part of the Olathe community and we congratulate them on this new store,” said Tim McKee, Olathe Chamber of Commerce President. “The Olathe Station retail center is a great location and we welcome the employees who will be serving Olathe customers from this new Xfinity store.”

The new Comcast Xfinity Store features fully interactive touchscreen displays that allow customers to learn all that Xfinity products have to offer. Customers can explore Xfinity’s ground-breaking X1 video platform; test drive the super-fast broadband speeds of Xfinity Internet; navigate through a variety of specialized Xfinity apps for iOS and Android; learn about the many features and cost-savings of Xfinity Mobile phone service; experience Xfinity Home, and more.

In addition, there’s no need to wait in line at the 3,500 square-foot facility – customers can sign into the service queue and explore the store without losing their place or set up a specific appointment online in advance. The goal is to assist customers in less than 10 minutes. In addition, the showroom also offers a self-service kiosk for quick bill pay.

The Olathe Xfinity Store is located at Olathe Station, 119th Street & Black Bob Road (15305 West 119th Street.) Store hours are Monday – Saturday, 9 a.m. – 7 p.m., and Sunday from 11 a.m. – 5 p.m.

Filed Under: Customer Experience
Tagged With: J.D. Keller, Olathe Station, Olathe Xfinity Store, Tim McKee, xfinity

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